Before you begin conversations about sensitive issues,
establish and maintain a positive purpose.
After you have defused the tension and avoided a destructive confrontation, prepare to speak constructively about the conflict. Remember that your goal is to begin resolving conflicts through constructive conversations. Creating constructive conversations requires disciplined preparation. You must establish a positive purpose in your heart before you begin to discuss difficult issues. Begin at the end--always know what you are trying to accomplish. Keep asking yourself: “What positive purpose am I trying to accomplish?” Take time to think.
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Tuesday, July 5, 2011
Monday, July 4, 2011
How to face conflicts without fighting
“A soft answer turneth away wrath: but grievous words stir up anger.”
(Proverbs 15:1) (KJV)
You can’t--and shouldn’t--avoid conflicts. But you can--and must--avoid fights. Conflicts are simply disagreements that produce tension within the relationship. Fights are angry verbal or physical exchanges that result from unresolved conflicts. While conflicts can become constructive, fights are always destructive. How can you avoid destructive arguments? The first step is to defuse anger. A “soft answer” is a wise, humble response that immediately reduces potentially explosive tension.
(Proverbs 15:1) (KJV)
You can’t--and shouldn’t--avoid conflicts. But you can--and must--avoid fights. Conflicts are simply disagreements that produce tension within the relationship. Fights are angry verbal or physical exchanges that result from unresolved conflicts. While conflicts can become constructive, fights are always destructive. How can you avoid destructive arguments? The first step is to defuse anger. A “soft answer” is a wise, humble response that immediately reduces potentially explosive tension.
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